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Preanger.com Knowledge Base
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Billing
(8)
How to pay the invoice?
Which methods of payment are available?
Is it a problem if I'm not in the US?
How do I upgrade my hosting package?
My account was past due and all of a sudden my domain stopped working! What's going on?
Control Panel
(4)
How do I login to my website control panel?
I have a full backup of account through CPanel. How do I restore it?
How do I retrieve my web site statistics or logs?
If my account is moved from one server to another, how much time (or downtime) it will take?
Domain Name
(1)
What is Authorization Code (EPP Key) and where can I find it?
Email
(4)
Can I send SPAM?
I am unable to send mail through my mail (SMTP) server?
I cannot access my email via POP3.
How to configure my email client?
Getting Started
(9)
How do I signup?
How do I redirect one domain to another?
How do I upload to a sub-domain?
What are some account basics?
Where do I upload my website files?
htaccess
(8)
How do I do a rewrite instead of a 302 for missing pages?
How do I block a specific IP address?
How do I turn directory Indexing off?
How can I use htaccess to password protect a directory?
How do I stop off-line browsers/ robot surfers?
Pre-Sales
(7)
Do you have curl installed in your php?
Does KCQTA Network sell or share customer information to a third party?
Do I need to transfer my domain name to you if I sign up for your hosting services?
Can I get "Insert random program" installed on the server?
How long after I sign up can I start building my site?
Troubleshooting
(14)
Why do I get an empty directory listing or a goofy welcome page where my website should be?
When using FrontPage Im getting error - "Root Web Busy" .
When using FrontPage Im getting the Error - "Front Page Extensions not Installed" .
When using FrontPage the server is timing out when publishing large sites.
My site or ftp service seems slow, just stops, or doesn't connect, why is that?
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