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I have a full backup of account through CPanel. How do I restore it?

Article ID: 000023
Rating: 5.0 / 5.0 (1 votes)
Views: 654

CPanel full backup can only be restored by a server admin, and only after terminating the original account. You can go through support to assist you.

1. Upload full backup via ftp or place it somewhere accessible over web/ftp

2. Open a support ticket with details of backup location.

Support will terminate your original account (if it already exists) and restore the account using full backup. Your account including all data and settings (e.g. email, mysql db, subdomains, addon domains, filters, spam assassin settings, etc) will be restored to the state when the backup was taken.

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